Interactive Voice Response (IVR) Server /

Auto Attendant

IVR is a powerful automated telephony system that interacts with callers, gathers information & routes calls to the appropriate recipient. Your callers receive consistent, professional treatment even when you're out or busy. Common IVR applications include: Bank account balance, Surveys & polls, Office call routing, Simple order entry transactions.

Benefits

• Make your company look bigger & more professional

• It replaces the need for a receptionist

• Capture customer data through IVR

• Play different menus for business & after hours

• Route calls efficiently by connecting your callers to the right resource quickly & efficiently

• Record & upload customized prerecorded IVR greetings

• Automate routine transactions through IVR

 

         To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf

         To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

        

         To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com 

Customer Call Queue Position & Wait Time

With Neox Dial Centre tell your callers how long they can expect to wait for an available agent & they will be more satisfied

Features

- Real-time stats built-in

- Create intelligent wait experiences through IVR

- Expected wait time & position in queue announcements based on real-time

- Configurable option that asks the caller if they want to leave a voice mail or wait in the queue 

 

To Download Neox IP-PBX Brochure click here https://www.dropbox.com/s/q4dxtoquruxv24e/Neox-IP-PBX.pdf

To Download Neox Dial Centre Brochure Click here https://www.dropbox.com/s/df6nghyk0ayu446/Neox_Dial_Center_Datasheet.pdf

To get a quote or need any further details Call Anubhav Saraf on +91-9712956772 or E-Mail on anubhav.saraf@elitecore.com